Help Centre / Policies & legal / How UK Junction moderates listings and content
โ๏ธ Policies & legal
How UK Junction moderates listings and content
Every listing on UK Junction goes through a moderation process before and after it's published, here's how it works.
Before a listing goes live
1
Automated checks
New listings are automatically screened for prohibited keywords, banned categories, and suspicious patterns.
2
Human review
Every listing is checked automatically when it's submitted, and some, including any flagged for closer review, are reviewed by a member of our team before they go live.
3
Published, or needs changes
If everything's in order, your listing goes live. If a moderator doesn't approve it, My listings shows it as Needs changes and the listing page shows the reason they gave. You can edit it and choose Submit for review again: it goes through the automated checks again and stays private until a moderator approves it. A listing rejected by the automated checks can't be resubmitted, but you can appeal the decision.
After a listing is live
Published listings can still be reviewed if reported by another user, or if they're later found to breach our policies, and may be suspended as a result. See our Trust & Safety Policy for what's not allowed.
Listing statuses explained
- Draft, saved but not submitted
- Awaiting review, submitted and waiting for moderation
- Published, live and visible in search and browse
- Needs changes, not approved: if a moderator made the decision you can edit it and submit it for review again, and you can appeal any rejection
- Suspended, removed by us after publication for breaching our policies
- Expired, automatically removed from active search when its listing period ends
- Sold, marked sold by the owner and removed from active search
Appealing a moderation decision
If you believe a listing was rejected in error, open it from My listings, a listing marked Needs changes shows an Appeal this decision form where you can explain why the decision should be reviewed.
Tip: Most rejections come down to a small number of common issues, vague descriptions, missing photos, or a mismatched category. See How to post your first listing for tips that help your listing pass review the first time.
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