Help
Help Centre
Search practical UK Junction guidance for buying, selling, accounts, listings, messages, payments, privacy and safety.
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Buying & selling
Posting, editing and managing listings.
Your account
Profile, sign-in and account settings.
Messages
Chatting with buyers and sellers.
Payments & billing
Plans, subscriptions and invoices.
Trust & safety
Staying safe and reporting issues.
Policies & legal
Terms, moderation and consumer rights.
All help articles
Every article on the Help Centre, grouped by topic.
Buying & selling
Your account
Payments & billing
Trust & safety
Policies & legal
Frequently asked questions
Can I edit a live listing?
Yes, manage your listing from the dashboard. Material edits may be checked again before or after publication.
What should I report?
Report suspected scams, prohibited or misleading listings, impersonation, harassment, unsafe links, account compromise and privacy or rights concerns.
How do I cancel a subscription?
Use the billing-management controls available from the dashboard before the next renewal. Cancellation normally stops future renewal rather than reversing service already delivered.
What should I do if my account was compromised?
Contact us promptly, secure the registered email account, change reused passwords and review listings, messages and billing history. See our Account Recovery Help guide for step-by-step help.
Can I request a copy of my data?
Use the Contact page. We verify identity and respond under applicable data-protection law, subject to lawful limits protecting others and platform security.
Still need help?
Our support team typically replies within 1 to 2 business days.