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Help Centre / Payments & billing / Managing your subscription and invoices
๐Ÿ’ณ Payments & billing

Managing your subscription and invoices

1 MIN READ ยท UPDATED 1 AUG 2026

Everything to do with your plan, payment method and invoices lives in one place: Billing, in your account menu.

Changing your plan

Go to Billing โ†’ Change plan. You'll always see the full new price before you confirm. Upgrading to a higher plan takes effect immediately at the full price shown, with no unused-period credit from your previous plan. Downgrading takes effect at the end of your current billing period, so you keep your current plan's features until then.

Updating your payment method

Go to Billing โ†’ Payment methods to update your card. Your card details are handled directly by our payment provider, UK Junction does not store your full card number.

Viewing and downloading invoices

Billing โ†’ Invoice history shows every past payment, with a downloadable invoice for each.

Cancelling your plan

Under Billing โ†’ Cancellation, choose Cancel at period end to keep access until your current period finishes with no further charges, or Cancel immediately to end access straight away.

Tip: If you cancelled by mistake within 14 days of subscribing and haven't used the paid features, you're entitled to a full refund under the Consumer Contracts Regulations 2013, see our Refund Policy.

Failed or disputed payments

If a renewal payment fails, your account moves into a grace state rather than losing your listings straight away, so you have the chance to update your payment details before anything is affected.

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