Hospitality Team Member Apprentice

About the role

Join Esquires Coffee as an Apprentice Hospitality Team Member! You will learn to deliver outstanding customer service, prepare specialty food and beverages, and master counter operations. Through hands-on training with HIT Training, you will gain a level 2 qualification while building a rewarding career in coffee shop management.

• Delivering high-quality customer service at the counter and till
• Preparing and serving specialty coffee, hot drinks, and food items
• Operating the till and managing cash and card transactions accurately
• Clearing tables, washing up, and keeping the floor and seating areas clean
• Maintaining strict food hygiene, health and safety, and cleanliness standards
• Keeping stock levels replenished and counters neatly displayed
• Working collaboratively with team members during busy service times

Training

Training will take place entirely on-site at the employer's premises during working hours. You will receive regular one-to-one coaching sessions from a dedicated HIT Training Assessor alongside hands-on learning from experienced team members. Functional Skills in English and Maths will be provided if required.

Apprenticeship standard: Food and beverage team member (level 2)

Training provider: THE OPPORTUNITY PROVIDER LTD

After your apprenticeship

Upon successful completion of the Level 2 apprenticeship, you can build a long-term career in the coffee and hospitality industry. Progression opportunities include growing into roles such as:

• Fully qualified barista
• Senior team member / Shift supervisor
• Assistant manager
• Store / General manager

Working hours

Shifts will typically be 6 hours per day across weekdays and weekends, as part of a regular rota. Working days and hours will be discussed during the interview process.

30 hours a week

Duration: 1 Year

Possible start date: 7 December 2026

Wage

£12,480 a year

Skills

• Communication skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Team working
• Creative

Benefits

• Free drinks and 50% discount on food while on shift
• 20% discount on food and drinks when off-shift
• Staff uniform provided
• Comprehensive training and continuous development support through HIT Training
• Clear career progression opportunities into supervisor and management roles

About the employer

Located in the heart of Oakham, Esquire Organic Coffee is a vibrant, community-focused coffee house dedicated to serving exceptional, ethically sourced organic coffee and delicious, fresh food. We pride ourselves on creating a warm, welcoming space where locals and visitors alike can relax, connect, and enjoy top-tier hospitality. Our core values center around sustainability, quality, and community engagement. What makes us unique is our passionate team and our commitment to delivering a premium café experience with a genuine, personal touch. We believe in nurturing both our people and our customers, making every visit a memorable part of the day.