Digital Support Technician Apprentice

About the role

Are you passionate about technology and enjoy helping people solve problems? Euro Digital Systems is looking for a Digital Support Technician Apprentice to join their team and develop valuable IT skills while gaining hands-on experience in a real working environment.

• Set up and configure new printers/photocopiers
• Refurb used printers/photocopiers for re-sale
• Update firmware and install client data into the devices pre installation
• Run checks and diagnostics on newly set up and refurbished devices
• Assist on installs when required
• Work from a scheduled database to ensure that all devices are set up and completed on time

Training

Apprenticeship standard: Digital support technician (level 3)

Training provider: NOWSKILLS LIMITED

After your apprenticeship

Your earnings can increase over time with an apprenticeship.

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Working hours

Monday to Friday, full-time position. Exact shifts to be confirmed.

37.5 hours a week

Duration: 1 Year 4 Months

Possible start date: 17 November 2026

Wage

£15,600 a year

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Team working
• Initiative

Things to consider

• A genuine interest in IT, technology and digital systems
• Good communication and customer service skills
• A willingness to learn new skills and develop your technical knowledge
• Good problem-solving skills and a logical approach to challenges
• The ability to work well as part of a team and independently
• A positive attitude, reliable and willing to take on new challenges
• Good organisational skills and attention to detail
• Basic knowledge of computers and Microsoft Office would be an advantage, but is not essential

About the employer

Whether you’re a small to medium enterprise, or a proud market leader you can be assured that Euro Digital Systems can provide the right solution for you. We have a proven track record within the B2B marketplace and the education sector and we are focused on rising to meet and exceed new challenges, to improve our services. We constantly monitor and review our operations to highlight any areas for potential improvement which in-turn helps to make our customer’s experiences better.