ICT Apprentice

About the role

Are you looking to kick-start your career in IT and gain real-world experience in a technical environment? We have an exciting opportunity for an IT Infrastructure Apprentice to join our growing team in Bolton.

• Assist with the installation, configuration and maintenance of IT hardware and software.
• Support users with technical issues across desktops, laptops, printers and mobile devices.
• Help monitor network performance and resolve connectivity issues.
• Carry out routine system maintenance and software updates.
• Assist with user account creation, password management and access permissions.
• Support cloud-based services, including Microsoft 365 and business applications.
• Learn about network infrastructure, servers, virtualisation and cybersecurity.
• Maintain IT documentation and update asset management records.

Training

Apprenticeship standard: Information communications technician (level 3)

Training provider: NOWSKILLS LIMITED

After your apprenticeship

Your earnings can increase over time with an apprenticeship.

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.

Working hours

Monday to Friday, 9.00am - 5.00pm.

37.5 hours a week

Duration: 1 Year 4 Months

Possible start date: 8 December 2026

Wage

£15,600 a year

Skills

• Communication skills
• IT skills
• Organisation skills
• Customer care skills
• Team working
• Initiative

Things to consider

• Has a genuine passion for technology and IT infrastructure.
• Enjoys troubleshooting technical issues and finding practical solutions.
• Is eager to learn new technologies and develop their technical knowledge.
• Has an interest in networking, cloud computing, cybersecurity or system administration.
• Has excellent communication and customer service skills.
• Is organised, proactive and able to prioritise tasks.
• Works well independently and as part of a team.

About the employer

Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.